Return PolicyFor Consumers :If you are unsatisfied with the product, you may return the unused Diverxin SugaRex® pack within
90 days from the purchase date for a full product refund (Shipping & Handling is not refunded). You must include your invoice for speedier refund.
Please note the following terms and conditions:
When returning product for a refund you must include:
* Unused or full packed of SugaRex®. ( empty pack will not be refunded, we have customers who bought 4 and returned 4 empty packs for refund, you don't need to consume all to know if SugaRex is for you or not )
* A copy of your invoice
* A detailed explanation for the reason of the refund request.
Pertinent Information on Returns:
* We cannot process or refund packages marked "Return to Sender."
* We cannot process or refund packages without a note explaining the reason for a refund request.* Refunds will be issued to the same credit card to which they were charged.
* No extensions to the 90 day money back guarantee may be given out at any time.
* There is charge of 15% restocking fee for refund
For Distributor : Purchase made by distributor are not refundable.